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Intelligent Intake with Intwine

Intwine provides intelligent tools and insights for service providers that cannot answer every phone call, respond to every online intake, or answer every chatbot request.

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An image of a legal aid intake worker that is efficient with their work process due to an application that makes connections to legal aid applicants easier

How big of a problem is this, really?

On average, 30% of applicants for civil legal services drop due to lack of communication.

100k+
Potential applicants supported by lowering this metric, yearly
$10k+
Cost of productivity loss per intake worker, yearly
Someone whos on their phone scheduling an appointment who looks at ease since they can easily get what they need

Applicant-focused Scheduling

We meet applicants where they are most likely to respond by allowing them to choose where to receive their reminders - which may increase likelihood of connection. Each reminder provides the ability for applicants to confirm they will pick up the phone, with easy cancelation and rescheduling options, too.

The civil legal service intake worker sits at their desk their fingers poised over the keyboard as they gaze intently at a vibrant computer dashboard displayed on a large monitor The interface is intuitively designed showcasing a wealth of informatio

Intake-worker focused management

Built with intake professionals in mind, Intwine provides a dashboard of all upcoming callbacks, the applicant’s intention to pick up the phone, and easy cancelation and rescheduling.

The image captures a focused man intently examining a stack of paper reports spread across a cluttered desk surrounded by his colleagues engaged in a collaborative discussion He leans slightly forward his brow furrowed in concentration while his peer

Data-driven decision making

Will your 1 pm pick up?  Did they give you a heads up?  If you had to call another time, what time might they actually pick up?  We're building the future of intake behavior analytics with Intwine.

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